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Contact ClearBerth
Questions about the app, a correction to a guide, or feedback: here is how to reach us.
For app problems, say which phone and app version you use and what you saw on screen. Please do not email passwords or payment details.
On X
@ClearBerthApp on X. Message or reply to us there with feedback, or to ask for a new question or an updated answer in the app's FAQ.
What ClearBerth cannot do
ClearBerth does not book, cancel or refund tickets. Those are handled by IRCTC. For a refund, a TDR or a problem with a booking, use our refund guide and IRCTC's own support. IRCTC's Tatkal FAQ gives care@irctc.co.in as its support email.
Help on a journey
The Railway Help Line 139 is operational 24 hours a day for security assistance to passengers in distress, according to a Ministry of Railways release.
Corrections to our guides
If a guide is out of date or wrong, email us with the page and the official notice that says otherwise. We will update the page and its "last checked" date.